Kiritasu (Mac App Store) Support
Last updated: 2025-12-09
Contact
- Email: info@convly.jp
- Subject line: "Kiritasu Support (Mac)"
Helpful details to include
- macOS version (e.g., macOS 14.7)
- App version (e.g., 1.1.4)
- Reproduction steps (bullet points)
- Expected vs. actual behavior
- Screenshots (mask sensitive information if any)
Logs & data
- Screenshots and clipboard contents are processed locally and are not sent automatically
- We may ask for logs to investigate issues; submission is optional
Common topics
- Permission dialogs on first launch
- Keyboard shortcut settings not applying
- Changing the storage location for clips/images
Pro & purchasing
- Purchase via the app’s “Pro” section using App Store in‑app purchases
- Trial: the monthly plan offers a 7‑day free trial
- Restore purchases anytime from the settings screen
- No external websites or custom payments required